Return & Refund Policy

Last Updated: September 09, 2026

Thank you for shopping at Glitch Clothing. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

1. Return Eligibility

You have 7 days from the date of delivery to request a return or exchange for eligible items.

To be eligible for a return, the following conditions must be met:

• The item must be unused, unwashed, and in the same condition that you received it.
• The item must be in its original packaging with all original tags attached.
• You must have the receipt or proof of purchase.

2. Non-Returnable Items

Certain types of items cannot be returned. These include, but are not limited to:

• Items purchased on final clearance or final sale.
• Intimate apparel or accessories (for hygiene reasons).
• Customized or personalized products.
• Gift cards.

3. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer support team at support@glitchclothing.com within the 7-day return window.
• Provide your order number, the name of the item(s) you wish to return, and the reason for the return.
• If the item is damaged or defective, please include clear photographs showing the issue for a faster resolution.

Our team will review your request and, if approved, provide you with further return shipping instructions.

4. Return Shipping Costs

Depending on the reason for the return, you may be responsible for paying your own shipping costs for returning your item. Shipping costs are generally non-refundable.

If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to an error on our part (e.g., you received a defective or incorrect item).

5. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies (usually 5-7 business days).

For Cash on Delivery (COD) orders: Refunds for COD orders will be processed via bank transfer or UPI. Our team will securely request your bank account or UPI details once the return is approved.

6. Exchanges

We typically only replace items if they are defective, damaged, or if you received the incorrect size. If you need to exchange an item for a different size or color, please contact us at support@glitchclothing.com.

Exchanges are subject to product availability. If the requested exchange item is out of stock, we will process a refund instead.

7. Missing or Late Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company or bank, as it may take some time before your refund is officially posted and processed.

If you’ve done all of this and you still have not received your refund, please contact us at support@glitchclothing.com.

8. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time to reflect changes in our business operations or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions, concerns, or requests regarding your return or refund, please contact us:

• Business: Glitch Clothing
• Phone: +91 9838548222
• Email: support@glitchclothing.com
• Website: glitchclothing.in