Shipping & Delivery Policy

Last Updated: September 04, 2026

Please carefully review our Shipping & Delivery Policy before placing an order with us. By placing an order through our website, you agree to the terms described in this policy.

1. Shipping & Delivery Options

We currently offer Standard Shipping for orders placed through our website.

Free Standard Shipping

We offer free Standard Shipping on eligible orders. Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.

2. Delivery Areas

We currently deliver orders within India only.

We do not currently provide international shipping.

Some remote or restricted locations may have limited delivery availability depending on the courier service. If your address is not serviceable, we may contact you regarding the available options.

3. Estimated Delivery Time

Orders are generally processed and dispatched after successful order confirmation.

The estimated delivery time may vary depending on your delivery address and courier service. Any estimated delivery date provided at checkout or after dispatch is an estimate and is not guaranteed.

Delays may occur because of:

• High order volumes
• Public holidays
• Weather conditions
• Natural events
• Courier or transportation delays
• Incorrect or incomplete delivery information
• Remote or difficult-to-reach locations
• Other circumstances beyond our reasonable control

4. Order Processing & Dispatch

Orders are processed after the order has been successfully placed and confirmed.

Once your order has been dispatched, shipping or tracking information may be provided through the contact details supplied during checkout.

Please ensure that your name, phone number, email address, and delivery address are accurate when placing your order.

We are not responsible for delays caused by incorrect or incomplete information provided by the customer.

5. Order Tracking

Where tracking is available, tracking details will be provided after the order has been dispatched.

You can use the tracking information provided to check the status of your shipment with the applicable courier service.

Please allow some time for tracking information to become active after the shipment has been handed over to the courier.

6. Cash on Delivery (COD)

We may offer Cash on Delivery (COD) for eligible orders and serviceable locations.

COD availability may depend on the delivery location, order value, courier availability, and other applicable conditions.

If a COD charge applies to your order, the applicable charge will be displayed during checkout before you place the order.

7. Online Payment / UPI

We accept online payments, including UPI payments through PhonePe Payment Gateway.

Available payment options will be displayed during checkout. Orders paid online are processed after successful payment confirmation.

8. Failed or Unsuccessful Delivery

If a courier attempts delivery but is unable to deliver the package because the customer is unavailable, the address is incorrect, the phone number cannot be reached, or for another delivery-related reason, the courier may make additional delivery attempts according to its procedures.

Customers should ensure that someone is available to receive the order and that the delivery information provided is correct.

If an order is returned to us because it could not be delivered, additional charges or other conditions may apply if the order needs to be shipped again.

9. Damaged or Open Package

Please inspect the package at the time of delivery.

If the package appears damaged, tampered with, or opened, please document the condition of the package with photographs or video and contact us as soon as possible.

Any issue relating to a damaged or incorrect shipment should be reported promptly so that we can review the matter and provide appropriate assistance.

10. Wrong or Incomplete Delivery Address

Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.

If you need to change your delivery address after placing an order, contact us as soon as possible. We cannot guarantee that address changes can be made after the order has been processed or dispatched.

We may not be responsible for delivery failures resulting from incorrect or incomplete information provided by the customer.

11. Delayed Orders

If your order is delayed for any reason, we will make reasonable efforts to inform you and, where possible, provide an updated estimated delivery date.

Delivery dates may change because of circumstances beyond our control. A delivery delay does not automatically qualify an order for cancellation, refund, or compensation unless otherwise required by applicable law or our applicable policies.

12. Lost or Missing Shipments

If tracking indicates that a shipment has been delivered but you have not received it, please contact us as soon as possible.

We may contact the courier service to investigate the shipment and determine the appropriate resolution.

Please provide any information reasonably required to assist with the investigation.

13. Shipping Restrictions

We currently ship only to addresses within India.

We reserve the right to restrict or refuse delivery to locations that are not serviceable by our available courier partners.

14. Changes to This Shipping Policy

We may update or modify this Shipping & Delivery Policy from time to time to reflect changes to our services, shipping arrangements, payment options, or applicable requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

15. Contact Us

If you have any questions, concerns, or requests regarding shipping and delivery, you may contact us at:

• Phone: +91 9838548222
• Email: support@glitchclothing.com
• Website: glitchclothing.in