Terms & Conditions

Last Updated: September 04, 2026

Welcome to Glitch Clothing. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.

By accessing, browsing, or using our website, or by placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About Our Website

Glitch Clothing operates an online clothing store through which customers can browse products, place orders, make payments, and access information about our products and services.

We reserve the right to modify, suspend, or discontinue any part of the website, including products, features, services, or content, at any time without prior notice.

2. Eligibility

By using our website or placing an order, you confirm that the information you provide is accurate and that you are legally capable of entering into a transaction under applicable law.

If you are using the website on behalf of another person, you confirm that you have the necessary authority to do so.

3. Account Registration

Certain features of our website may require you to create an account.

You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.

You agree to provide accurate, current, and complete information and to update your information when necessary.

We reserve the right to suspend or terminate accounts where we reasonably believe that the account has been used fraudulently, unlawfully, or in violation of these Terms & Conditions.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colors, and other product information displayed on our website are accurate.

However, actual product colors may appear slightly different depending on your device, screen settings, lighting, or other technical factors.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.

5. Product Sizes

Customers are responsible for selecting the appropriate size before placing an order.

Please refer to the size information provided on the relevant product page before purchasing.

Size availability and exchange eligibility are subject to our applicable Return & Exchange Policy.

6. Prices

Product prices displayed on our website are shown in Indian Rupees (INR), unless otherwise stated.

Prices, discounts, offers, and promotions may be changed or withdrawn at any time without prior notice.

Any applicable taxes, shipping charges, payment-related charges, or other applicable fees will be displayed during checkout where applicable.

7. Orders

Placing an order through our website constitutes a request to purchase the selected products.

An order may be considered accepted only after it has been successfully processed and confirmed by us.

We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraud, incorrect information, payment issues, delivery restrictions, or other legitimate business reasons.

8. Order Confirmation

After placing an order, you may receive an order confirmation through the contact information provided during checkout.

Receiving an order confirmation does not necessarily guarantee that the order cannot later be cancelled due to circumstances such as stock availability, payment failure, pricing errors, or suspected fraudulent activity.

9. Payment Methods

We may provide multiple payment methods at checkout, including online payments and Cash on Delivery (COD), subject to availability.

Online payments may be processed through third-party payment service providers, including PhonePe Payment Gateway.

Payment transactions are subject to the terms and conditions of the applicable payment service provider.

10. Cash on Delivery

Cash on Delivery may be available for eligible orders and serviceable delivery locations.

COD availability may depend on factors including delivery location, order value, courier availability, and other applicable conditions.

Any applicable COD charges will be displayed during checkout before you complete the order.

11. Payment Authorization

By submitting payment information or choosing an available payment method, you authorize the applicable payment provider to process the transaction for the amount shown at checkout.

We are not responsible for failures, delays, or interruptions caused by third-party payment providers, banks, payment networks, or technical issues outside our reasonable control.

12. Shipping and Delivery

We currently provide delivery within India through available shipping and courier partners.

Delivery estimates provided on our website are estimates only and are not guaranteed delivery dates.

Delivery may be delayed due to circumstances including courier delays, weather conditions, public holidays, high order volumes, transportation problems, incorrect addresses, remote locations, or other circumstances beyond our reasonable control.

Please refer to our Shipping & Delivery Policy for additional information regarding shipping and delivery.

13. Customer Responsibility for Delivery Information

You are responsible for providing complete and accurate delivery information when placing an order.

This includes your name, phone number, address, city, state, postal code, and other information required for successful delivery.

We may not be responsible for delivery failures or additional costs resulting from incorrect or incomplete information provided by you.

14. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Cancellation may not be possible once an order has been processed, packed, or dispatched.

If an order has already been dispatched, you may need to follow the applicable return or refusal process.

15. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our applicable Return Policy.

Customers should review the Return Policy before requesting a return, exchange, or refund.

Eligibility may depend on factors including the condition of the product, the return period, product category, and reason for the return.

16. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within the applicable period specified in our Return Policy.

We may request photographs, videos, order information, or other reasonable evidence to verify the issue.

The available resolution may include replacement, exchange, refund, or another appropriate solution depending on the circumstances and product availability.

17. Promotions and Discounts

Promotional offers, discount codes, coupons, and special offers may be subject to additional terms and conditions.

Unless specifically stated otherwise, promotional offers cannot be combined with other offers.

We reserve the right to modify, suspend, or cancel promotional offers where permitted by applicable law.

18. Coupon and Discount Codes

Coupon codes must be used according to the conditions specified for the relevant promotion.

We reserve the right to reject or cancel orders where a coupon or discount code has been used incorrectly, fraudulently, or in violation of its stated terms.

19. Website Content

All content available on our website, including text, product descriptions, photographs, graphics, logos, designs, videos, icons, layouts, and other materials, may be owned by or licensed to Glitch Clothing.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.

20. Intellectual Property

The Glitch Clothing name, branding, logos, designs, graphics, website content, and other intellectual property associated with our website may be protected by applicable intellectual property laws.

Nothing in these Terms & Conditions grants you ownership or rights in our intellectual property unless expressly stated in writing.

21. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the security or operation of the website.
• Submit false or misleading information.
• Use fraudulent payment methods.
• Attempt to abuse promotional offers or discount codes.
• Use automated systems to improperly access or scrape the website.
• Introduce viruses, malware, or other harmful code.
• Use the website in a manner that could damage our business or users.

22. User-Provided Information

You are responsible for ensuring that information you submit through our website, including reviews, comments, messages, forms, or other content, is accurate and does not violate the rights of others.

You must not submit content that is unlawful, abusive, threatening, defamatory, fraudulent, misleading, or otherwise inappropriate.

23. Third-Party Services

Our website may rely on third-party providers for payment processing, shipping, hosting, analytics, security, communications, and other services.

Your use of third-party services may be subject to the terms and conditions of those providers.

We are not responsible for the independent acts, policies, availability, or performance of third-party services that we do not control.

24. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Website availability may be affected by maintenance, technical failures, hosting problems, internet connectivity, security incidents, or other circumstances beyond our reasonable control.

25. Errors and Corrections

We make reasonable efforts to ensure that information on our website is accurate. However, errors may occasionally occur, including errors relating to product descriptions, prices, availability, discounts, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where appropriate and permitted by applicable law.

26. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that the website, its content, or its features will always be accurate, complete, uninterrupted, secure, or free from errors.

27. Limitation of Liability

To the maximum extent permitted by applicable law, Glitch Clothing will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or services, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

28. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your misuse of the website, violation of these Terms & Conditions, fraudulent activity, or violation of the rights of another person.

29. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

30. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.

Updated terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

31. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of our website shall be subject to the jurisdiction of the competent courts, subject to applicable law.

32. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.

33. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping & Delivery Policy, Return Policy, and any other applicable policies published on our website, constitute the terms governing your use of our website and purchase of our products, subject to applicable law.

34. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

• Business: Glitch Clothing
• Phone: +91 9838548222
• Email: support@glitchclothing.com
• Website: glitchclothing.in